U.S. Embassies around the world are currently experiencing technical problems with passport and visa systems. This issue is not specific to any particular country, citizenship document, or visa category. We are working urgently to correct the problems and restore our system to full operational status as soon as possible.
Due to these worldwide consular systems problems, the U.S. Embassy in Astana and Consulate in Almaty are unable to process applications for U.S. visas that were submitted on or after June 9, 2015. Nonimmigrant visa applicants who submitted the DS-160 application form on or after June 9 should cancel their interview appointments athttps://cgifederal.secure.force.com/?language=Russian&country=Kazakhstan. The Embassy will make a general announcement once the consular sections in Embassy Astana and Consulate General Almaty resume normal operations.
Applicants who submitted their nonimmigrant visa applications prior to June 9 should plan to attend their scheduled interviews. However, our consular sections will be unable to print visas for approved applicants until the system is fully operational.
Applicants whose travel involves a life-threatening emergency, death of immediate family member, or other urgent humanitarian situations, please follow the instructions for expedited emergency appointments athttp://www.ustraveldocs.com/kz/kz-niv-expeditedappointment.asp.
Applicants applying for immigrant visas will be notified individually about their upcoming interviews and advised of what steps to follow.
Applications for U.S. passports accepted at the U.S. Embassy or Consulate on or after May 26, 2015 are also likely to be affected by this delay. American citizens who applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, may wish to consider requesting an emergency passport. Information about how to apply for an emergency passport is available at:http://kazakhstan.usembassy.gov/passports.html andhttp://almaty.usconsulate.gov/passports.html.
We regret the inconvenience to travelers, and remain committed to facilitating legitimate travel while protecting our borders. We are working urgently to correct the problem and expect our system to be fully operational again soon.