Message to U.S. Citizens: U.S. Mission Kazakhstan

Location:  Kazakhstan

Event:  Enroll in or update your information in the Smart Traveler Enrollment Program (STEP)

The U.S. Embassy in Nur-Sultan is conducting an annual verification of STEP enrollments.  Please log in to your STEP account to verify that your profile, phone numbers, email address, travel dates, and location in Kazakhstan are up-to-date.  If you are not able to make those changes yourself, you can reach out to us at usakz@state.gov , and we can make the update for you.

If you are visiting or living in Kazakhstan, and have not yet enrolled in STEP, we strongly encourage you to do so! STEP is a free service to allow U.S. citizens and nationals traveling and living abroad to enroll their trip with the nearest U.S. Embassy or Consulate.

Benefits of Enrolling in STEP:

  • Receive important information from the Embassy about safety conditions in your destination country, helping you make informed decisions about your travel plans.
  • Help the U.S. Embassy contact you in an emergency, whether natural disaster, civil unrest, or family emergency.
  • Help family and friends get in touch with you in an emergency.

Stay Informed, Stay Connected, Stay Safe! 

Assistance:

The U.S. Embassy is located at Rakhymzhan Koshkarbayev Ave., No. 3, Nur-Sultan 010010.  If you are a U.S. citizen in need of urgent assistance, the emergency after-hours number for the U.S. Embassy is +7 7172 70 22 00.

The U.S. Consulate General Almaty is located at Samal-2, 97 Zholdasbekov Street, Almaty, 050051.  If you are a U.S. citizen in need of urgent assistance, the emergency after-hours number for the U.S. Consulate General is +7 777 0072359.
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