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Welcome to U.S. Citizen Services. We provide information and assistance to U.S. citizens in Kazakhstan. Please refer to the sections below for more comprehensive information on the services we provide.
Please make an appointment before you visit the Consular Section.
International Parental Child Abduction
International parental child abduction is the removal or retention of a child outside their country of habitual residence in breach of another parent or guardian’s custody rights.
One of the highest priorities of the Department of State and U.S. embassies and consulates abroad is to provide assistance to U.S. citizens incarcerated abroad. The Department of State is committed to ensuring fair and humane treatment for U.S. citizens imprisoned overseas. We stand ready to assist incarcerated citizens and their families within the limits of our authority in accordance with international, domestic, and foreign law. More information available at Travel.State.gov.
When an U.S. citizen dies abroad, the Bureau of Consular Affairs assists the family and friends. The Bureau of Consular Affairs attempts to locate and inform the next-of-kin of the U.S. citizen’s death. The Bureau of Consular Affairs provides information on how to make arrangements for local burial or return of the remains to the United States. The disposition of remains is subject to U.S. and local (foreign) law, U.S. and foreign customs requirements, and the foreign country facilities, which are often vastly different from those in the United States.
When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs.
Emergency Financial Assistance
Destitute U.S. citizens in need of help overseas should contact the nearest U.S. embassy or consulate or the U.S. Department of State, Office of Overseas Citizens Services, at (888) 407-4747 (or from overseas +1 202-501-4444), for information about other assistance options and eligibility requirements.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.
If you reside in Kazakhstan and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Greece. For more information on their services and how to contact them, please visit their webpage at: https://gr.usembassy.gov/u-s-citizen-services/social-security/. For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World. If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.
Service members, Veterans, and their beneficiaries can apply for benefits services on the U.S. Department of Veterans Affairs (VA) website at www.va.gov. The Federal Benefits Unit (FBU) can also be of assistance if Veterans and beneficiaries have questions about benefits and services.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN). If you are a U.S. government employee working overseas, you cannot claim the Foreign Earned Income Exclusion. For additional information, visit the IRS website.
U.S. embassies and consulates overseas assist the Selective Service System with its registration program abroad.
Now all U.S. citizens can receive their blank ballots electronically. Depending on the state in which you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, go to www.FVAP.gov to complete a new Federal Post Card Application (FPCA), print and sign the form then return it to your local election office in the United States. We recommend overseas U.S. citizens get in the habit of completing FPCAs each January. You should include your email address on the form so it’s easier for your election officials to reach you if there is a problem. If your state delivers ballots electronically by fax only, be sure to include your fax number. If you request electronic delivery and include your email address or fax number, you’ll receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.
Legal assistance Medical Assistance Translation Agencies Natural Disasters & Civil DisturbancesClick on the link below to find a list of available attorneys. Names are listed alphabetically, and the order in which they appear has no other significance. The information in the list on professional credentials, areas of expertise and language ability are provided directly by the lawyers. You may receive additional information about the individuals by contacting the local bar association or the local licensing authorities.
Medical care in Kazakhstan is limited and well below North American and Western European standards. The U.S. Mission in Kazakhstan maintains lists of dentists, hospitals and laboratories. Click on the link below to find local resources.
Click on the link below to find a list of available translation agencies. Names are listed alphabetically, and the order in which they appear has no other significance. Interpreters must have an English language diploma to assist to a foreigner with translation at Migration Police or court, if necessary. NOTE: Interpreters may be unavailable at a short notice.
Natural Disasters & Civil Disturbances
If you are caught in a natural disaster or civil disturbance here in Kazakhstan, you should let your relatives know as soon as possible that you are safe. You may contact the American Citizen Services Unit, which will try to pass a message to your family through the State Department.
The Department of State and its embassies and consulates abroad do not become directly involved in the adoption process, except as it relates to the issuance of visas or the possible defrauding of American citizens by agencies or intermediaries abroad. Visit the Department of State’s Bureau of Consular Affairs website for further adoption information.
A child born outside the United States to a U.S. citizen parent or parents may be eligible for U.S. citizenship if the parent(s) meets the requirements for transmitting U.S. citizenship under the Immigration and Nationality Act. U.S. citizens eligible to transmit citizenship are required to file for a Consular Report of Birth Abroad (CRBA).
U.S. embassy and consulate personnel cannot perform marriages in foreign countries. Depending on the law of the foreign country, local civil or religious officials generally perform marriages. Marriages performed overseas are considered valid in the country where they take place if they are entered into in accordance with local law. Recognition of the validity of marriages performed abroad depends on the laws of the place in which the marriage is to be recognized.
Please call: (+7-7172) 70-21-00
Outside of Office Hours, contact: (+7-7172) 70-21-00
Outside of Kazakhstan: 011-7-717-270-21-00 or 011-7-777-258-4879
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance
