Fees for passport services can be paid at the Embassy/Consulate cashier on the day of the applicant’s scheduled appointment. Fees can be paid in U.S. Dollars or with a major debit/credit card.
Please make an appointment before you visit the Consular Section.
U.S. Embassy in Astana
Rakhymzhan Koshkarbayev Avenue, No. 3.
Astana, Kazakhstan, 010010
Phone: +7 (7172) 70-21-00
Fax: +7 (7172) 54-09-14
U.S. Consulate General Almaty
Samal-2, 97 Zholdasbekov Street,
Almaty, Kazakhstan, 050051
Tel: +7 (727) 250-48-02
We suggest arriving 15 minutes before your scheduled appointment to allow time for security checks at the Embassy entrance.
When you arrive, let the guards know that you have an appointment with the American Citizen Services Unit. You will be asked to show photo ID.
Our guards will check your belongings. Cameras, mobile phones and other electronic devices are not allowed inside the Embassy.
Consulate guards are not allowed to store laptops or other large electronic devices. Please do not bring any laptops or other large electronic devices to your appointment.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.