In the case of an emergency involving a U.S. citizen, please contact the Consular Section in either the U.S. Embassy in Nur-Sultan or U.S. Consulate General in Almaty, depending on your location.
The U.S. Embassy in Nur-Sultan can be reached at the following numbers during regular business hours (Monday-Friday 8:30AM to 5:30PM):
From inside Kazakhstan: (8-717) 270-2100
From the United States: 011-7-717-270-2100
For emergencies that occur after regular business hours or on weekends, please contact the U.S. Embassy and ask to speak to the Duty Officer at:
From inside Kazakhstan: (8-717) 270-2200
From the United States: 011-7-777-258-4879
The U.S. Consulate General in Almaty can be reached at the following numbers during regular business hours (Monday-Friday 8AM to 5PM):
From inside Kazakhstan: (8-727) 250-4901
From the United States: 011-7-727-250-4901
For emergencies that occur after regular business hours or on weekends, please contact the U.S. Consulate General in Almaty’s and ask to speak to the Duty Officer at:
From inside Kazakhstan: (8-727) 250-7612
From the United States: 011-7-777-007-2359
Please note that these phone numbers are not for visa inquiries or any non-emergency consular matter. Any non-emergency consular-related inquiry may be sent by email to USAKZ@state.gov.